Kay Dee Company Architectural Millwork
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Member since 1968 and Certified by Architectural Woodwork Institute since 1997
Kay Dee architectural millwork, modular casework, custom casework, wall paneling, circular stairs, furniture, Omaha Nebraska
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Shipping Information

SHIPPING INFORMATION:

 

DELIVERY CHARGES: 

Local deliveries within a 25 mile radius will be subject to a $50.00 shipping charge. Unless previously arranged, no deliveries will be left at a vacant jobsite. All deliveries will be tailgate delivery. Any shortages or damage must be noted on the delivery ticket at the time of delivery.

 

SHIPPING CHARGES: 

All other shipments will be shipped via UPS Freight, unless other arrangements have been made. The transit time, once your order ships, is anywhere between 1 and 7 business days. UPS Freight charges will be added to and billed on your invoice as part of the order. You will be notified in advance of shipping what the freight charges will be.

 

If you choose to have your order shipped via your preferred common carrier, it will be shipped freight collect, unless other arrangements have been made.

 

FREIGHT CLAIMS: 

Upon receipt of your shipment, any damage must be noted on the shipping ticket. Any damage claim must be filed with an UPS Freight agent, or with your common carrier's agent.  

 

SHORTAGES: 

Upon receipt of your shipment, and if after inspection of your shipment, there are any shortages or your order was not received complete, you must notify us immediately but no later than three days after receipt of goods. The buyer has the responsibility for verifying that all items are received as billed. No adjustments will be made after this 3 day period. 

 

CRATING / WRAPPING: 

Special crating or wrapping with corrugated cardboard, or packaging in shipping tubes will be quoted per order.

 

RETURNS: 

All returns will be subject to a 25% restocking charge. (STOCK ITEMS ONLY)

 

All returns must be authorized in advance of the return of materials, and accompanied with either a copy of the original invoice showing the price paid, or a Returned Goods Authorization Number (RGAN). You can obtain an RGAN by contacting customer service at kdsales@kaydeeco.com, or by calling 1-402-593-9663, EXTENSION #124. 

 

No returns will be allowed on any special run "Non-Stock" items. 

 

All returns must be made within 30 days of the date of shipment.

 

All returns must be in "As New Condition" and received within 14 business days from the date that your RGAN was issued. 

  

All returns by UPS Freight or common carrier shall be sent to The Kay Dee Company freight pre-paid, and no COD's will be allowed. 

  

If a credit card was used to purchase items that are being returned, we will issue a refund to the credit card used for the original purchase, after we receive the returned material.  

 

 

Should you have other questions or concerns about these policies, please contact us via e-mail at kdsales@kaydeeco.com, or by calling 1-402-593-9663, EXTENSION #124. 

  

  

 "YOUR ONE STOP MILLWORK SHOP"

SINCE 1948 

 

August 8th, 2013 

custom millwork, custom cabinets, cabinetry, commercial millwork, commercial cabinets, omaha nebraska
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