SHIPPING
INFORMATION:
DELIVERY CHARGES:
Local deliveries within a 25 mile
radius will be subject to a $50.00 shipping charge. Unless previously arranged,
no deliveries will be left at a vacant jobsite. All deliveries will be tailgate
delivery. Any shortages or damage must be noted on the delivery ticket at the
time of delivery.
SHIPPING
CHARGES:
All other shipments will be
shipped via UPS Freight, unless other arrangements have been made. The transit
time, once your order ships, is anywhere between 1 and 7 business days. UPS
Freight charges will be added to and billed on your invoice as part of the
order. You will be notified in advance of shipping what the freight charges
will be.
If you choose to have your order
shipped via your preferred common carrier, it will be shipped freight collect,
unless other arrangements have been made.
FREIGHT
CLAIMS:
Upon receipt of your shipment,
any damage must be noted on the shipping ticket. Any damage claim must be filed
with an UPS Freight agent, or with your common carrier's agent.
SHORTAGES:
Upon receipt of your shipment, and
if after inspection of your shipment, there are any shortages or your order was
not received complete, you must notify us immediately but no later than three
days after receipt of goods. The buyer has the responsibility
for verifying that all items are received as billed. No adjustments will be
made after this 3 day period.
CRATING /
WRAPPING:
Special crating or wrapping with corrugated cardboard, or
packaging in shipping tubes will be quoted per order.
RETURNS:
All returns will be subject to a 25% restocking charge.
(STOCK ITEMS ONLY)
All returns must be authorized in advance of the return
of materials, and accompanied with either a copy of the original invoice
showing the price paid, or a Returned Goods Authorization Number (RGAN). You can obtain an RGAN by contacting customer service at kdsales@kaydeeco.com,
or by calling 1-402-593-9663, EXTENSION #124.
No returns will be allowed on any special run "Non-Stock"
items.
All returns must be made within 30 days of the date of
shipment.
All returns
must be in "As New Condition" and received within 14 business days from the
date that your RGAN was issued.
All returns by UPS Freight or common carrier shall be
sent to The Kay Dee Company freight pre-paid, and no COD's will be allowed.
If a credit card was used to purchase items that are
being returned, we will issue a refund to the credit card used for the original
purchase, after we receive the returned material.
Should you have other
questions or concerns about these policies, please contact us via e-mail at kdsales@kaydeeco.com,
or by calling 1-402-593-9663, EXTENSION #124.
"YOUR ONE STOP MILLWORK SHOP"
SINCE 1948
August 8th,
2013
